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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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liv f

December 5, 2025

5  out of  5
rating by liv f
"I had a great experience working with Diego. He is smart and patient, and he took the time to explain everything so it was easier to understand. He was very professional, and I highly recommend working with him if you’re in need."
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Angelena Jolly

December 5, 2025

5  out of  5
rating by Angelena Jolly
"Diego was very helpful and very informative. Great customer service. Good stuffs."
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Sarah Morgan

November 27, 2025

5  out of  5
rating by Sarah Morgan
"⭐️⭐️⭐️⭐️⭐️ If I could give Diego 6 stars, I would. Actually, I’d give him my car, my house, and possibly my firstborn. Let me just say: Diego is THAT guy at State Farm. You know how insurance stuff is usually confusing and makes you feel like you accidentally signed up to donate a kidney? Yeah—none of that here. Diego explained everything so well I swear I left the office feeling smarter than when I walked in. He’s patient, hilarious, and somehow made talking about deductibles feel like a stand-up comedy show. At one point I was like, “Sir… why am I LAUGHING while buying insurance?? Is this allowed??” Diego answered every question I had (even the dumb ones… especially the dumb ones), saved me money, and didn’t judge me when I admitted I have no idea what “comprehensive coverage” means. If you need insurance, go to Diego. If you DON’T need insurance… go to Diego anyway. Let the man upgrade your life. 10/10 would let him insure my soul."
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Video Game rampage

November 21, 2025

5  out of  5
rating by Video Game rampage
"Diego made my call quick and easy, a true professional"
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Avery Cartwright

November 21, 2025

5  out of  5
rating by Avery Cartwright
"Diego was very helpful and did his job very efficiently and smoothly while assisting me in whatever I asked."
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Claire Brown

November 21, 2025

5  out of  5
rating by Claire Brown
"Diego was outstanding! He shows extreme expertise on insurance and had a great answer for all my questions."
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Haven Clark

November 21, 2025

5  out of  5
rating by Haven Clark
"Diego Doran was one of the nicest and most well educated people i have spoken too in a long time."
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Joanne Singer

November 12, 2025

5  out of  5
rating by Joanne Singer
"Amy was thoughtful and professional. It was a great experience and good insight!"
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Dale Coleman

November 11, 2025

5  out of  5
rating by Dale Coleman
"Taylor was extremely polite and understanding of my disability to help me understand what I needed to know. Could not recommend them enough!!"
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Tayler Romanelli

November 11, 2025

5  out of  5
rating by Tayler Romanelli
"Working with Amy at State Farm is always seamless! She’s such a joy to work with — genuine, professional, and always ready with the insight I need to find the right policy for me."
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Joel Mann

November 11, 2025

5  out of  5
rating by Joel Mann
"I had the pleasure of getting the State Farm treatment for auto insurance at this Chesapeake location. Amy hit me with a alley hoop on my auto. I was able to switch over easy and save money. I was shopping around and was told do not shop any further we got you. Ok, and Amy came through with a win! Thank you Sictor team!"
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Allura Jendrasik

November 11, 2025

5  out of  5
rating by Allura Jendrasik
"Diego provided exceptional service and was helpful with any questions I asked during the process. He was very knowledgeable and I felt confident and comfortable with every decision we made. Highly recommend!"
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Monifah Lyles

November 11, 2025

5  out of  5
rating by Monifah Lyles
"I just want to thank Taylor for being so patient and helpful with my policy."
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Raven Wilkins

November 11, 2025

5  out of  5
rating by Raven Wilkins
"Taylor was the sweetest and most knowledgeable agent I’ve spoken too! She is an asset to the team!"
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R Wise

November 11, 2025

5  out of  5
rating by R Wise
"Taylor is a rockstar!"
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Tiffany Harrison

November 11, 2025

5  out of  5
rating by Tiffany Harrison
"Taylor is absolutely ahhmazing and so sweet"
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K. Brian Porter

November 11, 2025

5  out of  5
rating by K. Brian Porter
"Taylor is AMAZING!!!"
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Claire Williamson

November 11, 2025

5  out of  5
rating by Claire Williamson
"Rachael has really helped me with my life insurance needs! Finally someone who was able to explain why I need life insurance, and the difference in them. If you’re looking to make the leap into life insurance, talk to Rachael. She makes you feel like you’re a part of the State Farm family. Rachael is a joy to speak with and I’ll be calling her for all my insurance needs! My family and I feel such relief knowing we have a good plan should tragedy arrive."
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Jared Leimer

November 11, 2025

5  out of  5
rating by Jared Leimer
"Rachel was absolutely amazing to work with! She took the time to explain everything clearly, answered all my questions, and made sure I had everything I needed. Her professionalism, knowledge, and genuine care for her clients really stand out. It’s rare to find someone who goes the extra mile like she does. I couldn’t be happier with the service I received — highly recommend Rachel to anyone looking for outstanding customer care and support!"
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Justin Stallings

November 11, 2025

5  out of  5
rating by Justin Stallings
"Ask for Rachel, she’ll give you great service!"
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Elaina Cannady

November 11, 2025

5  out of  5
rating by Elaina Cannady
"Diego Doran"
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Derrek Koch

November 11, 2025

5  out of  5
rating by Derrek Koch
"Diego was very helpful and courteous. He answered all my questions and got me set up with the plan that fit my needs!"
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Rachel Faison

November 11, 2025

5  out of  5
rating by Rachel Faison
"Taylor was super helpful providing me all the information I needed! Very pleasant, very professional!"
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Paige Farley

November 11, 2025

5  out of  5
rating by Paige Farley
"Diego went above and beyond with his service! He was extremely knowledgeable, professional, and made the entire experience smooth and stress-free. His attention to detail and commitment to helping his customers really stands out. It’s rare to find someone who genuinely cares and takes pride in their work the way he does. I truly appreciate all his help and highly recommend him to anyone looking for outstanding customer service."
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Justin Leimer

November 11, 2025

5  out of  5
rating by Justin Leimer
"Rachel is such a wonderful person to deal with and help me understand all of my coverages! Makes you feel like you’re part of a family! And saved me money!"